Privacy Policy

Alphatrade Global, registered in France under SIREN 938252509 and located at 3720 ROUTE DE NEUFCHATEL, 76230 BOIS-GUILLAUME, operates the website alphatrade.global. This Privacy Policy ("Policy") outlines how we handle your personal data. We may update this Policy to reflect changes in law or internal practices. Updates take effect immediately upon posting.

By using our website or services, or by registering an account, you consent to our collection, use, storage, and disclosure of your personal data as described in this Policy.

1. Privacy Notice

We collect and use personal data to support our business relationship with you, including processing transactions, communication, support, and improving our offerings.

2. Contacting Our Data Privacy Officer

For any privacy-related inquiries, you can contact us at legal@alphatrade.global.

3. Collection of Your Information

We collect your personal data when you:

Use our website or services
Create an account
Place or receive an order
Subscribe to marketing material
Submit a request or feedback

Collected data includes: name, address, email, phone, IP, occupation, ID numbers, order and payment details, company info, and browsing behavior.

4. Storage Location

Your data is stored securely in France using encrypted systems, databases, and backup archives.

5. Use of Your Data

To operate and secure the website
To fulfill transactions and services
To communicate with you
To send marketing materials (with consent)
To improve offerings and user experience
To comply with legal obligations

6. Sharing of Personal Data

Your data may be shared with Alphatrade contractors or service providers under strict confidentiality obligations. We may also disclose your data when required by law.

7. Your Rights

Right to access your data
Right to correct inaccuracies
Right to request deletion
Right to object to processing
Right to restrict processing in certain cases
Right to withdraw consent
Right to lodge a complaint with CNIL or relevant authority

8. Cookies

We use cookies to enhance your experience. These may store preferences or track interactions. You may disable cookies in your browser, though this may affect functionality.

9. Web Beacons

We use web beacons for analytics and performance tracking. They help measure interactions with our website or emails. You may block beacons by disabling cookies.

10. Third-Party Sites

Our website may link to third-party platforms. We are not responsible for their privacy practices. We recommend reading their privacy policies before engaging.

11. EU / EEA Users

For users in the EU/EEA, Alphatrade Global is the data controller under GDPR. You can contact us at legal@alphatrade.global to exercise your rights.

12. Analytics

We use Google Analytics (with anonymized IP) to understand website usage and improve content. Data is processed under legitimate interest and not shared externally.